J.Crew Group Appoints Gena Smith as New Chief Human Resources Officer

J.Crew Group has appointed Gena Smith as its new Chief Human Resources Officer, effective immediately. Smith will manage all facets of the human resources function, which includes talent acquisition, employee engagement, inclusion and belonging, leadership development, and organizational effectiveness. Based in New York, she will report directly to Libby Wadle, the Chief Executive Officer of J.Crew Group.

Bringing over two decades of experience in human capital strategy and organizational development, Smith previously held the position of Chief Human Resources Officer at LVMH North America. Her extensive background also includes senior leadership roles focused on executive recruitment and human resources, such as Senior Vice President of Human Resources and Head of Global Executive and Creative Recruitment at LVMH.

“The strength of our people and the value they bring to our customers and stakeholders are fundamental to our success,” stated Libby Wadle. “I am delighted to welcome Gena to our team. She is a dynamic leader with deep expertise in aligning people strategies with business goals in creative-led organizations. Her proven ability to build high-performing teams and foster inclusive, creative cultures will be a powerful asset as we continue to grow J.Crew Group.”

In addition to her executive experience, Smith is actively involved in the fashion and design community. She currently serves on the Board of Governors for the Fashion Scholarship Fund and the Parsons School of Design, as well as being a member of the Board of Directors for Gabriela Hearst.

“I’ve long admired J.Crew Group’s distinct voice and enduring influence in American style,” said Smith. “I’m excited to join at such a pivotal time for the company and to partner with the leadership team to continue building a purpose-driven culture that attracts, empowers, and retains top talent.”

Before her role at LVMH, Smith was the Global Managing Director at Karen Harvey Consulting Group, where she advised fashion and luxury brands on executive placement and organizational design. Her career also includes leadership roles at Russell Reynolds Associates and Ray Berndtson, focusing on talent strategy in the consumer and retail sectors. Smith earned her degree in International Business from the University of Indianapolis.

About J.Crew Group

J.Crew Group is a well-known portfolio of American lifestyle brands, including J.Crew and Madewell. Recognized for creating iconic brands with multi-generational appeal, J.Crew Group enhances its portfolio through innovative design, craftsmanship, and customer experience. As of October 1, 2025, the company operates 117 J.Crew retail stores, 158 Madewell stores, and 375 J.Crew Factory stores across the United States, supported by a robust e-commerce presence.

For more information, visit jcrew.com, jcrewfactory.com, and madewell.com.